Returns & Exchanges
At Facer Store, we want you to love your fashion finds. If you are not entirely satisfied, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all original garment tags and labels remain attached.
Ship Your Return
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing